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Right of withdrawal

For NewMoove subscription contract

Right of withdrawal 

You can revoke your contractual statement within 14 days via email, post or fax without giving reasons. You are free to use the standard withdrawal form enclosed to cancel your membership. The withdrawal period is two weeks from the date of contract. The timely despatch of the revocation shall be deemed sufficient for compliance with the withdrawal period.

Revocation consequences

In the event of a valid revocation, the performance delivered by either party is to be returned and the proceeds of any utilization (e.g. interest) submitted. Any payment obligations must be fulfilled within 14 days after the submission of the notice of withdrawal. For reimbursement we will use the payment method chosen by you during the ordering process unless you explicitly informed us to transfer your reimbursement otherwise. On no account we will charge any fees for reimbursement.

If the services have started during the withdrawal period, you will have to pay a reasonable amount of the membership subscription, which complies to the total amount of our service.

 

NewMoove Webshop

Right of withdrawal

You can revoke your contractual statement within 14 days via email, post or fax without giving reasons. Please send your inquiry to: NewMoove Deutschland GmbH, Auenstraße 100, 80469 München, Deutschland, phone: +49 89 95428 4390, email: service@newmoove.zendesk.com. You are free to use the standard withdrawal form enclosed. The withdrawal period is two weeks from the date when you or a third party (who is not the carrier) took possession of the goods.

The timely despatch of the revocation or the goods shall be deemed sufficient for compliance with the withdrawal period. 

Revocation consequences

In the event of a valid revocation, the performance delivered by either party is to be returned and the proceeds of any utilization (e.g. interest) submitted. Any payment obligations must be fulfilled within 14 days after the submission of the notice of withdrawal. For reimbursement we will use the payment method chosen by you during the ordering process unless you explicitly informed us to transfer your reimbursement otherwise. On no account we will charge any fees for reimbursement.

We may withhold the reimbursement until we have received the goods back, or the consumer has supplied evidence of having sent back the goods, whichever is the earliest.

You must return the ordered goods within 14 days after submitting the notice of withdrawal to NewMoove VSD-Abteilung: PVS ZMD Schleißheimer Str. 93a 85748 Garching bei München.

We shall bear the direct costs of returning the goods for customers from Germany. Customer from Austria and Switzerland shall bear the costs of returning the goods themselves. The consumer shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to ascertain the nature and functioning of the goods.

Special notes:

Your right of withdrawal shall expire prematurely:

The right of withdrawal is excluded in the case of contracts for the delivery of sealed goods, if the packaging seal has been broken, or if the good cannot be taken back because of hygiene reasons.

 

 

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